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Parent Contribution Guide: VIC

Guide on Payments and Contributions for parents.

Updated over a month ago

Updating Payment Plan Credit Card Details - App

Step 1

From the More menu, click on 'settings' and 'wallet'.

Step 2

Click on the 'Recurring contributions' tab to see your Payment Plans.

Step 3

Click on the three dots next to the payment plan. Click on 'View instalments' to view the status of each instalment.

Step 4

Click on ' Update card' to update your credit card linked to the payment plan.

Step 5

When selecting an existing card, please enter the card expiry date and CVC. When adding a new credit card, please enter the card number, expiry date and CVC and click on ' Update card'.

Updating Payment Plan Credit Card Details

Step 1

Click on the Tools menu (Cog Icon) in the top right corner. Click on 'Recurring Contributions' Tab.

Step 2

Click on the ' Recurring Contributions' tab. Click on 'Show Instalments' to see the instalment dates and status.

Step 3

Click on 'Update Card'.

Step 4

Select from an existing credit card, or add a new credit card.

Step 5

When selecting an existing card, please enter the card expiry date and CVC. When adding a new credit card, please enter the card number, expiry date and CVC.

Step 6

Click on ' Update card for Recurring Contributions'.

Generating Receipts

Step 1

Click on your initials in the top right corner.

Step 2

Click on the Contributions' tab.

Step 3

Click on the checkbox next to Receipt document/s you would like to generate. Receipts have the prefix 'REC'.

Step 4

Click on 'Generate Receipt PDF's'. The Receipt will download onto your device as a ZIP file. Once downloaded, you will be able to see the PDF Receipt.

Receipts for donations.

If you have made a donation, and this has been set up by your school, you will see the Voluntary Donation Receipt description on a seperate page. This will typically be the last page of the document.

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